Now Hiring - Portuguese speaking Healthcare Sales Specialist - Salary + incentives in Fall River, MA

• Relationship Building
  • Creates productive and collaborative relationships with internal and external referral sources in order to obtain qualified referrals and enrollments for the NaviCare program.
  • Participates in all community outreach activities, such as senior fairs, community events, and elder services professional association events to ensure Fallon Health’s visibility and presence in your territory.
  • Presents the NaviCare program to groups who are likely prospects, caregivers, and community referral sources.
  • Develops and implements their own territory business development plan, and carries out activities to penetrate accounts listed on the plan.
• Lead Generation
  • Works collaboratively with Navicare enrollment team to discuss progress of referrals and ideas for resolving issues.
  • Provides inservice orientations to vendors and providers on an annual basis.
  • Shows accountability and follows up with prospects until the lead is closed/withdrawn and document as appropriate. Achieves monthly referral and home visit request goals
• Secure Applications
  • Generates sufficient NaviCare enrollment applications to meet monthly enrollment goals.
  • Explains the NaviCare program clearly and consistently to prospects and their families to ensure that prospects enroll with a solid understanding of the program maintaining a low disenrollment rate. Meets with NaviCare prospects in their homes.
  • Completes application and other documentation needed.
  • Submits all completed applications in a timely manner as required by CMS.
• Tracking & Reporting
  • Documents all sales activities in the department’s CRM application and account management grid in a timely manner.
  • Meets weekly sales activity deliverables consistently, and tracks these in the CRM and their Outlook calendar.
  • Maintains records of NaviCare applications and documentation related to scope of appointments.
• Assessment
  • Regularly reviews effectiveness of efforts against goals. Provides market intelligence to the NaviCare/ Manager and the Outreach Director so that adjustments can be made to tactical plans.
  • Manages their own professional development by seeking advice, training, and coaching from their colleagues, manager, and the Director of Outreach.

BS or BA degree and/or comparable experience

• AHIP (can obtain after hire)
• Massachusetts Driver’s License

• Knowledge and experience working with community organizations, low income communities and the elderly
• 3 years of sales experience in healthcare or group insurance strongly preferred.
• Must have proven experience working in a customer facing role focused on sales, lead generation in a high paced customer service or sales environment.
• Knowledge of Medicare, Medicaid and insurance products is desirable.
• Knowledge of customer service, sales, outreach and marketing principles and practices.
• Possession of a valid Mass. driver’s license and a vehicle to be used for marketing activities and home visits.